Salary: R10 000 – R12 000 Basic pm

Industry: Hospitality

Minimum Requirements:

• Minimum 2 years’ experience in reservations within the hospitality industry
• Experience hotel reservation systems (will be beneficial)
• Computer Literate (MS Office)
• Fluently in both Afrikaans and English (read, write, and speak)
• Valid driver’s license and own reliable vehicle
• Willing to work shifts, weekends and Public Holidays

Duties & Responsibilities:

• Ensure the reservation system is updated in real-time to reflect current availability and bookings
• Manage reservations and coordinate special requests related to reservations
• Promptly respond to inquiries about room availability, rates, and hotel services
• Meet and exceed monthly sales targets for bookings, upsells, and ancillary services
• Monitor accounts receivable and follow up on outstanding payments
• Assist in processing payments and issuing invoices as required
• Address guest complaints and feedback in a timely and effective manner
• Attend industry events and networking opportunities
• Perform any other tasks given through by management