Salary: Market-Related (Pension Fund & Medical Aid offered)
This is a full-time on-site role for a Time & Attendance Support Software Technician located in Bloemfontein. The technician will be responsible for tasks such as software installation, troubleshooting, training, technical support, and communication.
Minimum Requirements:
- Gr 12
- Minimum 2 years of Payroll and Time and Attendance systems experience
- Any technical experience will count in your favour (biometric devices, etc.)
- Programming-related experience will count in your favour
- Fluent in Afrikaans & English (speak, read and write)
- Valid drivers license and own vehicle
Duties & Responsibilities:
- Client service and problem solving
- Oversee the generation and distribution of automated reports to clients, streamlining information and enhancing client engagement
- Overseeing seamless setup and ongoing maintenance of client implementations
- Address instances of double clocking, generate detailed reports on previous day clocking activities, and analyze absenteeism trends to inform strategic decision-making
- Prepare batches and provide support to clients in batch processing, ensuring accuracy and efficiency in data handling procedures
- Software installation, troubleshooting, training, technical support, and communication.
