Manufacturing, Distribution and Logistics Customer Care: Kuils River, Cape Town

Full Time, Permanent
Western Cape
Posted 2 months ago

Our client offers a cost to company salary of R17 000 – R20 000 pm. Provident fund and non-compulsory Medical aid will be offered.

This is strictly an EE/AA position.

Minimum requirements

Grade 12

FMCG distribution related experience

Admin support experience.

People supervision experience.

Industrial Relation / employment law knowledge

Duties & responsibilities will include:

Orders and call centre related functions

Management of customer calls for distribution and manufacturing

Alignment of orders

Run customer order exception reports

Ensure that the debriefing team functions and continues to function efficiently i.e. no falling behind on Credits, PODs, etc.

Schedule online accounts on specific delivery days

Manage stock online platform

Assist with stock take preparation

All retail orders to be captured

Drive and motivate customers to ensure all orders are placed online to maintain online stats

Assist distribution with liaising with customers if deliveries are delayed due to breakdowns

Job Features

Job CategoryAdmin, Office Support & Services, FMCG, Retail, Wholesale & Supply Chain
IndustryFMCG
Minimum QualificationGrade 12

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